HR 5992In committeeNational Securityhouse

Stuck On Hold Act

Introduced Nov 10, 2025 by Rep. Ken Calvert

IntroducedCommitteeFloorCongressLaw

It's waiting on a committee vote to reach the full chamber. Most bills never leave this stage.

Latest action · Nov 17, 2025

Referred to the Subcommittee on Economic Opportunity.

What it does

This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Summary by the Congressional Research Service.

Roll-call votes

No floor votes yet — it hasn't reached the floor of either chamber.